VOIP Solutions for Your Business

The Basics of VOIP

What is VOIP?

VOIP stands for Voice over Internet Protocol. It's a technology that allows you to make phone calls over the internet instead of traditional telephone lines.

Imagine it as using the internet to talk with people, but with added advantages. With VOIP, you can make calls from anywhere, at anytime without having to be tied to a physical location or landline. Calls can be made from your smartphone, computer, or VOIP-enabled desk phone. It's cost-effective, scalable, and easily accessible, making it the perfect solution for businesses.

Reliable. Scalable. Biztel.

Meet Intermedia's Biztel

Biztel by Intermedia is a fully integrated unified communications solution that keeps employees connected and productive wherever they are. It integrated critical communication tools including Business Phone, Team Chat, Business SMS, Video Conferencing, Screen Sharing, and File Management, into a single, easy-to-use, cost-effective platform. It can be equipped for Desktop Devices, PC/MAC, Mobile Phones, and Microsoft Teams.

Easy to Use: Intuitive communication tools make employee-customer interactions effective from anywhere.

Easy to Manage: Online tools make user and device management simple for remote admins.

Easy to Set Up: Deploys 100% remotely for any worker in any location with a simple internet connection.

Easy to Buy: Affordable pricing, scalable to any business of any size with no contracts.

Business Ready

Learn About Biztel ELEVATE

With Biztel ELEVATE, you can stay connected and productive, regardless of your work environment:

Desk Phone

Use pre-configured phones that connect to the Unite service wherever you plug them in.

Integrated Contact Center

Access advanced call features within Biztel ELEVATE to boost employee productivity and improve customer experience.

Desktop App

The Biztel ELEVATE Desktop App allows you to make calls, chat, join or host video conferences, and share files from your Mac or PC.

Mobile App

Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.

Anywhere Access

Communicate However You Want, Where You Are

Work securely, productively, efficiently, and intelligently from anywhere while building stronger customer relationships.

Business Phone: Stay connected no matter where your office is. 90+ features, including HD voice and unlimited domestic calling (Canada, US and PR)

Video Conferencing: Secure 720p HD audio/video meetings from a conference room or remotely with screen sharing, interactive presentation tools, and an intelligent virtual assistant.

Team Chat: Break away from your inbox. Communicate with coworkers in real-time with individual and team chat.

File Management: Share and collaborate on files securely from any location. Full file management including real-time backup and restore.

Biztel by Intermedia

Triple Shield Security

Eliminates the complexity of securing your communications while giving you peace of mind that your business data is protected.

Protect User Access: The greatest vulnerability and easiest target for hackers to exploit are end users. Biztel ELEVATE protects against unauthorized access and flags suspicious activity.

Secure Applications: Data is encrypted and applications are built and tested to help ensure your business communications are secured against cyberattacks.

Defend the Cloud: Highly secure data centers, a 24/7 security team, intrusion detection, and more help safeguard your data against the most sophisticated hackers.

Frequently Asked Questions

FAQs About VOIP Solutions

Q. What are the benefits of VOIP for business?

VOIP solutions for businesses offer several benefits, including cost savings, enhanced flexibility, scalability, and the ability to integrate multiple communication tools (such as voice, video, messaging, and file sharing) into a single platform. VOIP services are ideal for businesses looking to improve communication while reducing the complexity of traditional phone systems.

Q. Can VOIP phones for business be used remotely?

Yes! VOIP phones for business can be used remotely. With Biztel ELEVATE, users have the ability to make calls, chat with others, host video meetings, and manage voicemails from virtually anywhere. Whether you're working from home, traveling, or on the go, the Biztel ELEVATE desktop and mobile apps keep you connected just like you're in the office.

Q. How does VOIP improve communication in a business environment?

VOIP solutions improve communication in a business environment by providing a unified, flexible platform for voice, video, messaging, and collaboration. With features like call forwarding, voicemail-to-email, team chat, and virtual meetings, teams can stay connected and responsive, no matter where they’re working. VOIP also simplifies communication management and reduces costs, making it easier for businesses to scale and adapt.

Q. Is Biztel scalable for businesses of any size?

Absolutely. Biztel is designed to scale with your business. Whether you're a small team or a large organization with multiple locations, Biztel offers flexible VOIP solutions that grow with you. You can easily add users, customize features, and manage everything from a centralized platform, making it a perfect fit for businesses of any size.

Stay Connected with VOIP

If you're looking for a managed IT company that prioritizes your business needs, look no further than Biztec. With years of experience and a commitment to customer success, we're ready to help you navigate the challenges of modern IT. Contact us today to explore how VOIP for business solutions can increase efficiency, improve communication, and enhance your productivity.